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September 22nd, 2017, 11:28 AM
#16
Super Moderator
If it's a USB keyboard, yes, it should work on a laptop. (I use my favorite mechanical keyboard with my Desktop and Laptop computers, as well as with my Samsung tablet and Galaxy Note smartphone on occasion).
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Doc ___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/
"Men never do evil so completely and cheerfully as when they do it from religious conviction" -Blaise Pascal
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September 22nd, 2017, 03:28 PM
#17
I kept trying and again until I got loading the bios default. Now the computer starts but it stops immediately after changes DELL display and it gives the message "Diskette drive 0 seek failure, press F1 to continue" I press F1 and windows is loaded. I tried to reorder boot disk priorities using all possible combinations, I get the same thing I have to press F1 to start windows. Is there a fix for that?
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September 22nd, 2017, 03:41 PM
#18
Super Moderator
"Diskette"? Must be a really old computer.
1) Check to see if a diskette is in the drive. If there is, remove it.
2) Try and disable the diskette drive in the BIOS.
--
Doc ___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/
"Men never do evil so completely and cheerfully as when they do it from religious conviction" -Blaise Pascal
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September 22nd, 2017, 05:43 PM
#19
I don't have a diskette on this PC, beside it was working perfectly without the diskette issue before ccleaner trojan. I managed to restore image from June, July and August, all of those images were created before the trojan and the computer was working perfectly without a glitch and fast. The keyboard is working, it doesn't look a bios issue either, at least as I could determine.
After it worked nicely for a few minutes, the problem recurse. the keyboard becomes not responsive, the mouse behavior becomes erratic. It doesn't boot anymore from the CD, it used to just this morning.
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September 23rd, 2017, 07:54 AM
#20
Super Moderator
Sounding more and more like flaky hardware. I'd test the RAM first. If it's good, try a different PSU. If still the same problem, I would suspect a bad motherboard.
--
Doc ___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/
"Men never do evil so completely and cheerfully as when they do it from religious conviction" -Blaise Pascal
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September 23rd, 2017, 12:18 PM
#21
I am inclined to believe motherboard, I have 5 backup images created well before the ccleaner trojan, none of them worked, and all of them produced the press F1 to continue I never had this before.
Anyway thanks Doc. I am a Doc but not in computers
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September 23rd, 2017, 02:43 PM
#22
Super Moderator
Probably.
The "Press F1 to continue" could be due to a failing CMOS/BIOS battery, or a flaky motherboard.
--
Doc ___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/
"Men never do evil so completely and cheerfully as when they do it from religious conviction" -Blaise Pascal
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September 26th, 2017, 07:50 AM
#23
Registered User
Since this is a Dell, one thing more you could try is boot the PC up and when it gets to the Dell logo, start pressing the F12 key about every 1 second. A black window will pop up and at the bottom of the list you will see Diagnostics. Click on this and it will run the hardware tests on your system. Maybe this will help and let you know what is wrong.
It's not the computers that keep having problems, it's the users!!
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