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May 20th, 2016, 10:14 AM
#1
Registered User
Category
Using Win 10..when 10 got loaded it put my HP 7350 printer in a Unspecified category. How can I get it in the Printer Category?
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May 21st, 2016, 08:33 AM
#2
Registered User
The best method is to disconnect the printer if connected to PC, then click on the device and the reinstall the software first before connecting the device. If it is on the network, Wireless, just remove and reinstall software and drivers. Make sure it has the driver for Windows 10.
It's not the computers that keep having problems, it's the users!!
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May 22nd, 2016, 06:45 PM
#3
Registered User
Originally Posted by Zonie
The best method is to disconnect the printer if connected to PC, then click on the device and the reinstall the software first before connecting the device. If it is on the network, Wireless, just remove and reinstall software and drivers. Make sure it has the driver for Windows 10.
Well I tried your suggestion..When I go to install the software it stops at the point when I connect the USB printer and then Win 10 automatically installs it as a Unspecified and not a printer
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May 23rd, 2016, 06:35 AM
#4
Super Moderator
According to the HP.com page below, the HP Photosmart 7350 is not supported in Windows 10:
--
Doc ___________Microsoft Safety & Security Center___________
\____________________ ____.-.____ ____________________/
\_____________\ -._)!(_.- /_____________/
\_______\. ~\ /~ ./_______/
\_______/
"Men never do evil so completely and cheerfully as when they do it from religious conviction" -Blaise Pascal
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May 23rd, 2016, 07:23 AM
#5
Registered User
Here are 2 links that might help you solve the problem:
Link1
Link2
It's not the computers that keep having problems, it's the users!!
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May 23rd, 2016, 09:27 AM
#6
Registered User
I decided to convert back to Win 7 for awhile...
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May 24th, 2016, 07:54 AM
#7
Registered User
Can't say I blame you as there are still issues with 10 to be resolved. Plus, there is a new anniversary update coming and I have no idea what is going to happen with this.
It's not the computers that keep having problems, it's the users!!
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July 22nd, 2016, 09:14 PM
#8
I haven't upgraded myself. I think I'll hang on to my Windows 8.1 for a while more.
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